Head of People and Culture and Operations

Duration: 2023-04-03 - 2023-12-30
Job position: HR and Operations

MicroFuse Technologies

5a Babatope Bejide Crescent, Lekki Phase 1

Job description

Reports To: CEO


The Head of People and Operations is responsible for developing and implementing the company's people and operations strategy. This includes attracting, retaining, and developing top talent; creating a positive and productive work environment; ensuring compliance with all applicable laws and regulations; and overseeing all operational activities.


  • Develop and implement the company's people and operations strategy
  • Oversee all aspects of the employee life cycle, from recruitment and onboarding to performance management and exit interviews
  • Create and maintain a positive and productive work environment
  • Ensure compliance with all applicable laws and regulations
  • Develop and implement training and development programs
  • Conduct employee surveys and feedback sessions
  • Advise senior management on people and operations matters
  • Oversee all operational activities, including production, logistics, and customer service
  • Ensure that all operational activities are efficient and effective
  • Identify and implement opportunities to improve operational efficiency


  • Bachelor's degree in human resources, organizational development, business administration, or a related field
  • 3+ years of experience in people and operations
  • Strong understanding of people and operations principles and practices
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to lead and manage people
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite and HR software
  • Strong analytical and problem-solving skills
  • Ability to think strategically and make sound decisions
  • Commitment to continuous improvement

Skills and Attributes:

  • Results-driven leader, manager, collaborator, and culture builder
  • Passion for people, their growth, and development
  • Experience in and get energized by developing and coaching people
  • Facilitator, listens intently, resolves conflicts effectively, integrates feedback, and creates an environment where everyone feels comfortable speaking up and developing ideas together
  • Proactive, drives new initiatives, embraces and pushes for change, and is not afraid to try something new
  • High level of emotional intelligence and the ability to see things from different perspectives and develop a balanced point of view
  • Strong interpersonal skills and cultural awareness
  • Capable of advocating for both employees and management
  • Possesses a strong customer service orientation and is a consultative problem solver
  • Organized and enjoys creating systems and processes that enable people to be more productive and thrive in their roles
  • Strong past results in influencing the adoption of new systems and processes
  • Knows how to bring structure to an organization, ensuring things run smoothly
  • Highly efficient management of resources
  • Can operate with high autonomy and is willing to make a deep and focused commitment to growing and developing our team

Skill Required

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Job Detail

MicroFuse Technologies
Full time
Quantity to be recruited
Three years
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