Head of People and Culture and Operations
Duration: 2023-04-03 - 2023-12-30
Job position: HR and Operations
MicroFuse Technologies
5a Babatope Bejide Crescent, Lekki Phase 1
Job description
Reports To: CEO
Summary:
The Head of People and Operations is responsible for developing and implementing the company's people and operations strategy. This includes attracting, retaining, and developing top talent; creating a positive and productive work environment; ensuring compliance with all applicable laws and regulations; and overseeing all operational activities.
Responsibilities:
- Develop and implement the company's people and operations strategy
- Oversee all aspects of the employee life cycle, from recruitment and onboarding to performance management and exit interviews
- Create and maintain a positive and productive work environment
- Ensure compliance with all applicable laws and regulations
- Develop and implement training and development programs
- Conduct employee surveys and feedback sessions
- Advise senior management on people and operations matters
- Oversee all operational activities, including production, logistics, and customer service
- Ensure that all operational activities are efficient and effective
- Identify and implement opportunities to improve operational efficiency
Qualifications:
- Bachelor's degree in human resources, organizational development, business administration, or a related field
- 3+ years of experience in people and operations
- Strong understanding of people and operations principles and practices
- Excellent interpersonal, written, and verbal communication skills
- Ability to lead and manage people
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite and HR software
- Strong analytical and problem-solving skills
- Ability to think strategically and make sound decisions
- Commitment to continuous improvement
Skills and Attributes:
- Results-driven leader, manager, collaborator, and culture builder
- Passion for people, their growth, and development
- Experience in and get energized by developing and coaching people
- Facilitator, listens intently, resolves conflicts effectively, integrates feedback, and creates an environment where everyone feels comfortable speaking up and developing ideas together
- Proactive, drives new initiatives, embraces and pushes for change, and is not afraid to try something new
- High level of emotional intelligence and the ability to see things from different perspectives and develop a balanced point of view
- Strong interpersonal skills and cultural awareness
- Capable of advocating for both employees and management
- Possesses a strong customer service orientation and is a consultative problem solver
- Organized and enjoys creating systems and processes that enable people to be more productive and thrive in their roles
- Strong past results in influencing the adoption of new systems and processes
- Knows how to bring structure to an organization, ensuring things run smoothly
- Highly efficient management of resources
- Can operate with high autonomy and is willing to make a deep and focused commitment to growing and developing our team